Frequently Asked Questions

[vc_row][vc_column width=”1/4″][vc_empty_space height=”42px”][vc_wp_custommenu nav_menu=”18″][/vc_column][vc_column width=”3/4″][vc_empty_space height=”42px”][vc_column_text]Frequently Asked Questions

[/vc_column_text][vc_tta_accordion shape=”square” color=”white” c_icon=”triangle” c_position=”right” active_section=”1″ no_fill=”true”][vc_tta_section title=”Q: How much are your products in USD?” tab_id=”1629447947083-d783ef98-72e1″ el_class=”faqsh”][vc_column_text]A: For USD we use the official bank rate of the day.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: Can you check the price of a product?” tab_id=”1629447947091-87e7573f-677c” el_class=”faqsh”][vc_column_text]A: To check price and availability of a specific product, kindly use the following WhatsApp number
+263 78 822 5675.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: Where are you located?” tab_id=”1629448814336-1e958a20-60a5″ el_class=”faqsh”][vc_column_text]A: We have many dealers located across the nation. Kindly make use of our dealer’s locator to view the nearest dealer within your area.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: What methods of payment do you accept?” tab_id=”1629449116640-b048c6c7-d21b” el_class=”faqsh”][vc_column_text]We take the following methods of payment – Cash, Ecocash, SWIPE and Bank Transfers.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: How do I become a dealer?” tab_id=”1629449285369-d4000882-ea09″ el_class=”faqsh”][vc_column_text]A: To become a dealer, please follow these simple steps:

  1. Email the following documents to enquiries(at)

– Company Profile

– CR6

– CR14

– Certificate of Incorporation

– Banking Details

  1. Send pictures of your Retail outlet to the same email above.
  2. Arrange a site visit with one of our Sales Representatives.

Alternatively, you may complete the online form and attach the required documentation via[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. Does INGCO offer warranty or guarantee?” tab_id=”1629449467665-902c2197-2c15″ el_class=”faqsh”][vc_column_text]A: From the date of purchase, a (3) month warranty is applied to material and production defects for each INGCO tool.

Should any trouble develop during this three (3) month period, return the complete tool to the original point of sale with a copy of the purchase receipt. If inspection shows the fault is caused by material or product defects, INGCO will repair it for free.

To view more of our warranty terms and conditions, please visit: –[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]


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